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I have been buying my sons bags for here for 3 years and they are perfect! We had a little issue with this bag as someone else’s name was stitched onto the front pocket, when I emailed them they were extremely understanding and are sending me out a replacement bag :)
While ordering the bag and towel the matching towel was not avalibke for some reason so i bought one that kinda looked like it. Then went in to show my partner and it was there so i wasnt able to get matching towel. Also the side parts the drink bottle hokders arent the material of the bag anymore its the mesh which never lasts long
My daughters have had a backpack each since they were 5 months old and are now turning 3. The bags are easy to wash, have stayed vibrant. Each daughter knows their own bag easily at Daycare and being twins, it’s nice to have their own things personalised so beautifully.
Just arrived and it is perfect 😍
I purchased two of the kids backpacks in polyester and 1 Kids school bag in canvas. The canvas school bag looks better quality by far but the polyester bags have already needed cleaning from messy hands and are a much easier clean with just a wipe of a damp cloth. The bags are a lot bigger then they look in the picture and much bigger then i was expecting. I am very impressed by the quality of all three bags. Above all the customer service I recieved. The print I was after was not in stock, I emailed to see if it would be re stocked in time for Christmas and April was more then accommodating helping me find a print that would suit my child. Unfortunately only 1 of the bags made it in time for Christmas but April was attentive and quick to respond and act to follow up the delivery of the other bags.